Contact Us

Talking Money,
1 Hide Market,
West Street,
St Philips,

Freephone: 0800 121 4511

Tel: 0117 954 3990
Fax: 0117 954 3992

Phone lines

Due to the coronavirus outbreak we are currently offering a remote phone service only. Our lines are open Monday - Friday 9:30am - 5:00pm except for bank holidays and Christmas closure.

What will happen during the call

All initial calls will be taken by our phone reception staff members. They will ask how we can help and note down all the relevant information. The details will then be passed to our trained debt and benefit advisers who will call you back for your first telephone appointment.

We can offer a translation service during a call if required.


If you would prefer to email us, please contact:

For existing clients

You can contact your adviser using their email address or the telephone number included in their email signature, found at the bottom of all correspondence emails. You can also contact us using the details above and we can put you in touch.

What we can help with

Please take a look at our help page here to see how we can help you.

Press enquiries

Please ring 0117 954 3990 to speak to Justine Tatt