How we can help

We provide free, independent, specialist money advice to individuals and their families. This includes debt, energy debt, benefits and income maximisation advice.

We aim to open our advice phone line to new enquiries between 10.00 am and 12.00 pm every Tuesday and we are reviewing this on a weekly basis.
There is no drop-in service at our office so all enquiries should be made by phone.
Our telephone number is 01179 543990 or 0800 1214511.
We offer a free interpreting service.
For general enquires please contact

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Cost of living crisis

If you are struggling with the cost of living crisis visit Bristol City Council’s cost of living webpage here. You can also call the We Are Bristol helpline for free on 0800 694 0184 Monday to Friday, 8.30am to 5pm or visit the Citizen Service Point at 100 Temple Street. The opening hours are Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm.

If you need to access food in your local area Feeding Bristol has created the following list of the food support available, separated by area and days of the week. Bristol Food Provision Lists

Details of other advice agencies that can be contacted via phone or email can be found here.

Real Stories

Rachel 1


“They made me feel like I was worthy of going forward in my life… I feel like a different person. I have a little hope now.”

Amanda 2


“I can’t emphasise how much the support from Talking Money has changed my life”

Nicola 3


“I was introduced to Yvonne – she would be the one to change my finances forever… I am still debt free almost ten years on!”