What to do with Blue Monday?

0117 954 3990 Partner Portal Invert Colours A A A Donate Need our advice Make a referral Beat your January woes with the Blue Monday Fair on January 15th By Penny Walster, Shelter Samantha, Richard and their two children spent a very...

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Stop the loan sharks!

Loan sharks operate outside the law so they have no legal right to recover the debt. In fact, they have no legal right to make you pay back the loan back at all – because the loan is illegal.

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Improving lives by tackling financial problems

Improving lives by tackling financial problems

Improving lives by tackling financial problems

Improving lives by tackling financial problems

Opening Hours and Debt Drop In Sessions:

For details of our opening times throughout February please click the links below:

Opening Times_wc 11 February

Opening Times_wc 18 February

Opening Times_wc 25 February

“The Talking Money Caseworker showed she cared, following up a request for a difficult scenario.  She didn’t give up even though I had. As soon as there was success she updated me.”    ‘Client 2015’

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Complaints PolicyTalking Money aims to provide a high quality, professional service.  If you want to complain about any aspect of our service, we have a complaints policy which tells you how your complaint will be dealt with and what you can do if you are not satisfied with the response you receive.  Complaints may be made by post, telephone, fax, email messages or in person.  If you would like a copy of our Complaints Form you can download a copy or you can ask any member of staff for a copy. If you are not satisfied with the response you receive you have the right to complain to the Financial Ombudsman Service (FOS) https://www.financial-ombudsman.org.uk/Complaints Policy

 

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