Talking Money offers a value led, friendly working environment with a mixture of highly trained and experienced staff and staff or volunteers who are on their professional journey. Find out more by clicking on the links below.

Work for us

Talking Money is an established Bristol employer with 21 staff and between 5 and 7 volunteers.

Staff benefits include:
•    a holiday entitlement which starts at 25 days + bank holidays
•    a 5% employer contribution to contributory workplace pension scheme after a qualifying period
•    employer cycle scheme and child care vouchers scheme
•    training and development opportunities
•    monthly supervision and annual appraisals.

Talking Money exists to alleviate poverty and its mission is “improving lives by tackling financial problems”.  For 28 years we have empowered people to take control over their finances.  We provide free and independent advice on debt, benefits and financial education.

We are based in Lawrence Hill, Bristol, which is one of the most income deprived areas in the city. The majority of our clients live in Bristol and the surrounding area and are seen face-to-face; our telephone and online services are available to anyone in England.

Talking Money has a track record of maintaining its services in a very difficult funding environment, but this is currently under significant threat as long-held sources of funding have either evaporated or become much harder to maintain.  Our staff (currently 21, 18fte) have great expertise and commitment, but are under significant pressure to continue to provide advice to very high numbers of vulnerable clients, many of whom face multiple disadvantage

We currently have the following vacancy 

Reception / Administrator – February 2019

We seek a reception administrator who will provide first point of contact support and guidance to those seeking help with their money worries.

The role is set within a fast-paced environment and aims to provide a smooth support system for the specialist advisers, undertaking various administrative duties to a high standard.

The role requires proactive and reactive administrative assistance in various forms; including welcoming clients, answering calls, data entry, scanning and photocopying.

The salary for the permanent full-time post is £16,491 to £17,072.  Applicants wishing to work 22.5 hours or more per week are also welcome, for which the salary will be pro rata.

For a confidential and informal discussion, please call Rhianne Hawkins, Client Operations Manager on 0117 954 3545 or email

The deadline for the receipt of a completed application form and equal opportunities form is 12 midday on Monday 11th February 2019These should be returned to

Reception Administrator Application Form

Equal Opportunities Monitoring Form

Reception Administrator Person Specification

* * *

Talking Money is a Living Wage employer – click here to find out more.

Our policy on Equal Opportunities
We pride ourselves on being an equal opportunities employer. Our equal opportunities policy  can be downloaded below: TM Equal Opportunities & Diversity policy March 2017

Volunteer with us

Each year Talking Money works with thousands of people with money problems. Whether it’s someone in extreme financial crisis or someone in need of tips to make their money stretch further, we can only provide these much-needed services with the help of our incredible volunteers.
Volunteering is a great opportunity to learn new skills, meet new people and gain valuable experience for the workplace.  Talking Money is always looking for people with various backgrounds, talents and skill levels to volunteer with us. We have a range of opportunities available for people to get involved. The following is a list of typical volunteer roles available at Talking Money:

Advice volunteers:
Supporting our specialist advisers and working directly with clients, our advice volunteers contribute greatly to our organisational aims. We are often looking for advice volunteers to help in our debt, energy or benefits advice services – click on the relevant icon in ‘Our services’ to find out more about each service.

Administrative support volunteers:
The administration team supports all functions of the organisation. We often have a range of opportunities working across different teams in the organisation.

Self Help Service volunteers:
We provide telephone, IT and information services for people to take steps to help themselves resolve their money difficulties or improve their financial situation. Volunteers are fundamental to maintaining this service.

Any current volunteering opportunities will be listed on this page. We offer all our volunteers full training and a welcoming, friendly office environment.

In return for your time and effort we will: cover expenses incurred, provide an opportunity to develop your skills and gain experience in the charity sector, and, crucially, provide all the tea or coffee you can drink!
Whilst we are happy to help you fit your volunteering with us around your other commitments, such as your caring responsibilities, we do expect you to agree a regular time for volunteering; and to do so for at least six months.

If you are interested in volunteering with us, please get in touch with our Volunteer and Training Coordinator, Vincent Finney, on 0117 954 3990 or email

Become a trustee

Talking Money is looking for some new Trustees to help develop and oversee the strategy for and governance of this successful money advice charity (  If you are looking for a real opportunity to make a significant difference to local communities and have some relevant experience and perspective to offer, we would encourage you to find out more.

As Universal Credit rolls out fully in Bristol, the impact of all elements of Welfare Reform continues to bite and the cumulative effect of a decade of recession and subsequent very slow patchy recovery continue to affect a substantial number of people and their families.  Talking Money works in partnership with others to give people facing financial hardship or crisis some respite and some professional advice and support, to enable them to find their feet or stay on them.

We are looking for new people to join our Board of Trustees which meets six times a year.  Four of the existing trustees have been with the charity for at least four years and would welcome some fresh insight and challenge to contribute to strategic thinking and good governance.

Like all charities, attracting and maintaining funding is a core requirement and if you have significant experience, expertise or talent in relation to innovative fundraising, we would be especially keen to hear from you.  Current Trustees have a range of business and financial skills and acumen.  They are keen to broaden their perspective by including individuals who represent greater diversity.  Applications are especially welcome from people who have personal experience that enables them to readily identify with and understand the needs of our clients.

Whilst Talking Money is always interested in an approach from a prospective Trustee, we are currently focusing on bringing in some additions and so it would be especially helpful if you could make contact by 23 February 2018.

Further information and application

You can contact any of the following:

Neil Holliday, Chair of Trustees 
Tel: (07791) 612989 e-mail:

Richard Ascroft, Vice-Chair of Trustees
Tel: (07800) 523209 e-mail:

Rory Borealis, Chief Executive
Tel: (07764) 628186 e-mail:

You should be able to find all relevant contextual and background information on our website (, where you can also download a Trustee Application Form to complete and send to, preferably by 23 February 2018 

Our funders