0117 954 3990

Who we are

Talking Money was registered as a charity in February 1990.  Set up by a group of volunteer legal professionals, we were originally known as ‘Bristol Debt Advice Centre’ (BDAC), and established as a response to the growing debt crisis in the city. See our history for more information. Talking Money is now based in West Street, Old Market, from where we provide Debt adviceEnergy advice, Benefits adviceFinancial education and Training and consultancy.  As a major provider of money advice in Bristol and South Gloucestershire, and as the lead agency for several partnerships, we play a vital role in making free, independent, confidential and professional advice available to people in financial difficulty.

We exist to:

⦁ Relieve and prevent poverty
⦁ Combat social and financial exclusion
⦁ Promote equality of opportunity
⦁ Promote access to justice for people with financial problems
⦁ Provide education on debt awareness and prevention, financial literacy (including digital skills) and social welfare

Our team

Talking Money is governed by a Charity Board of Trustees who are also our Company Directors.  We have a hard working and dedicated team of advisers, led by the Senior Management Team and supported by an administration team and several fantastic volunteers.

Staff list

Senior Management Team
Chief Executive: Rory Borealis
Services Manager: Tamra Mannin
Energy Advice Project Manager: Rhianne Hawkins
Office Manager: Karen Sutcliffe
Projects and Partnerships Manager: Dan Bicknell (maternity cover for Kerryn Bell)

Debt Advice Team
Services Manager: Tamra Mannin
Senior Money Advice Caseworker: Cheryl Swift
Money Advice Caseworker: David Hamblin
Money Advice Caseworker: Simon Dowling
Money Advice Caseworker: Saski Gallagher
Money Advice Caseworker: Nicky Cleverley
Money Advice Caseworker: Philip Pankhurst
Money Advice Caseworker: Pete Day
Money Advice Caseworker: Vacancy

Energy Advice Project
Project Manager: Rhianne Hawkins
Energy Adviser: Esme Parry
Energy Adviser: Rosie Wild
Energy Adviser: Basia Cieszewska
Energy Adviser: Lisa Warrington
Energy Adviser: Poppy Rivers
Energy Adviser: Rebecca Girotti
Energy Adviser: Hari Ramakrishnan

Financial Inclusion Team
Benefits Caseworker: Nick Leaman
Financial Inclusion Officer: Michelle Bower
Financial Inclusion Officer: Michelle loannou
Financial Inclusion Volunteer: Alice Schuman

Administration & Support Team
Office Manager: Karen Sutcliffe
Senior Administrator: Charlie Hubbe
Administrator: Claire Barron
Administrator: Vondy Smith
Administration Apprentice: Lucy Parkinson
Energy Team Administrator: Rosie Price
Data Officer: Kate Hanley
Fundraising & Communications Officer:  Fran Bainbridge
Finance Officer: Karen Canning
Volunteer and Training Co-ordinator: Vincent Finney

Senior management team

Day to day management of the charity is devolved by our Board of Trustees to the Chief Executive, who leads our Senior Management Team:

Chief Executive
Rory Borealis

Rory joined Talking Money as its chief executive in March 2017, inspired by its commitment to and success in helping people to get back on their feet after financial crisis or longer term financial hardship.  He has a long career in public service delivery, having held several senior positions at executive director, up to chief executive level, at councils across England.  He studied at both the University of Bristol and the University of the West of England and has supporter shares in both Bristol City and Bristol Rovers.  He is a systemic leader and a trained coach and mentor.  He lived in a hostel for homeless families as a child and is very familiar with the challenges that face people when poverty strikes.

Contact Rory: rory.borealis@talkingmoney.org.uk 

 

Tamra-Mannin

Services Manager
Tamra Mannin

Tamra began at talking Money in 1999 as a volunteer adviser and went on to gain employment as a specialist Debt Advice Caseworker.  In 2011 Tamra also co-managed Talking Money’s Social Policy Project, which resulted in improved policies and practices within Bristol City Council’s council tax collection department. Tamra was appointed Services Manager in January 2012 and is responsible for managing Talking Money’s Debt Advice and Financial Education services.  Tamra has a BA Hons degree in English from Northampton University. In her spare time she enjoys camping weekends with family and friends.

Contact Tamra: tamra.mannin@talkingmoney.org.uk

Rhianne-Hawkins

Energy Advice Project Manager
Rhianne Hawkins

Rhianne started working at Talking Money in 2006 supporting the Debt Advice Caseworkers and offering admin support to the Financial Inclusion Fund (FIF) Project (now Money Advice West). In 2008 she took the opportunity to work on the Energy Advice Project as an Energy Assistant.  Rhianne now project manages a team of seven Energy Advisers and Energy Assistants, together with Project volunteers.  Before joining Talking Money Rhianne worked in property maintenance, managing a contracted help-desk for a healthcare group. Rhianne has a BSc in Psychology from Liverpool John Moores University.

Contact Rhianne: rhianne.hawkins@talkingmoney.org.uk

 

 

Kerryn-Bell

Projects and Partnerships Manager
Kerryn Bell (currently on maternity leave)

Kerryn started at Talking Money in early 2013 and took over responsibility for managing two of our key partnership projects: The F2F Partnership South West (now Money Advice West)and the Comic Relief Secure and Warm Project. Kerryn has a strong background in the voluntary and public sector, most recently working as Practice Manager and Development Consultant for an organisation offering support services to troubled families. She has a BA degree in Youth and Community Work.

Office Manager
Karen Sutcliffe

Karen started at Talking Money in late 2013 and as Office Manager has taken over the responsibility for managing the Administration team, who support all our services and provided the welcoming first point of contact for our service users. Before joining Talking Money, Karen worked in both the private and voluntary sector in finance and as an Office Manager for a charity that dealt with policy and infrastructure for ethnic minority and disadvantaged communities in the Southwest of England. Karen is an accredited trainer, with a strong background in finance.

Contact Karen: karen.sutcliffe@talkingmoney.org.uk

Board of Trustees

Talking Money is governed by a board of trustees, who are responsible for the overall strategic direction and vision for the organisation:

Neil-HollidayChair of Trustees: 
Neil Holliday

Neil has been a dedicated trustee of Talking Money since 2014 and recently became the Chair of the Board. Before giving his time to our charity he was a highly skilled actuary with over 35 years’ finance experience. His financial background and role in the charity demonstrates his vision to inform and help people to manage their money in a healthy way.

 

 

David-SeabrightFinance Director:
David Seabright

David is our financial expert. With over 40 years of business experience as a chartered accountant, he is a wonderful support to our staff in finance. Though he is retired, he still works hard supporting many charities, including Talking Money and Changing Lives.

 

 

Richard-Ascroft  - 
Trustee:
Richard Ascroft

Richard is a practising barrister specialising in insolvency and commercial law. He has extensive knowledge and experience of corporate governance and wrote the Debt Relief section of a leading textbook on bankruptcy restrictions. Of his professional accomplishments, one is being a contributor to ‘Mithani: Directors’ Disqualification’, also known as the definitive work on the law relating to disqualification.

 

Maria-Barnes

Trustee:
Dr. Maria Barnes

Maria works as a Qualitative Research Associate at the University of Bristol in the School of Social and Community Medicine and specialises in research around mental health. She has a special interest in the links between debt and suicide, and in identifying early interventions to prevent self-harm. This is of particular relevance to Talking Money, as we see first-hand how money problems can affect your mental health.

 

Jen-Collins- - - - - - - - - - - - - - Trustee:
Jen Collins

Jen is a communications expert committed to a cause, having contributed to campaigns for charities like ‘Friends of the Earth’ and ‘Age UK’. She currently works with The Soil Association helping them develop organic standards. She feels Talking Money’s work is significant because it provides an important blend of solutions and prevention to help people financially.

 
Richard-Hicken
Trustee:


Richard Hicken

Richard is a licensed Insolvency Practitioner and has 30 years’ experience advising individuals and partnerships on insolvency solutions. It is excellent to have a solutions expert and Richard’s working experience helps the board appreciate the stresses and strains a client may have when facing money problems.

 

 

Paul-Smith

Trustee:
Paul Smith

Paul is devoted to housing issues and has worked towards better housing for vulnerable people for over 30 years. After taking the lead in charities, a housing association and social enterprises, Paul has become experienced in leadership. He has been a local councillor and cabinet member for homes and communities in Bristol City Council since May 2016.

 
Debbie-Sturge
Trustee:


Debbie Sturge

Deborah is the Academic Director of the Department of Accounting, Economics and Finance, the Faculty of Business and Law at UWE Bristol. She is also an Associate of Chartered Institute of Insurance and a Lecturer in Financial Planning. With her experience and academic insight Debbie has a great understanding of our work and is a brilliant addition to the trustee board

Awards

Talking Money has been fortunate to receive many awards that recognise the quality of our work. Awards received in the last few years are:

Bristol POst CoY 2012

2012 – ‘Charity of the Year’ – Post Business Award – Organised by the Bristol Post and sponsored by Mazars

Heat Heroes 2012

2012 – ‘Heat Heroes’ award – Organised by NEA – awarded to Rhianne Hawkins (then Cotterill) for her role in tackling fuel poverty in the region, as manager of our Energy Advice Project

Debt team of the year 2013

2013 – ‘Debt Team of the Year’ award – Organised by the Institute of Money Advisers and sponsored by 1st Credit

Comic Relief plaque 2015
2015 – Comic Relief Red Plaque – organised by Comic Relief for our role as lead agency of the Secure and Warm project across Bristol – 2012 to 2015, and presented to staff and trustees by comedian Stephen Merchant.

NEA Heat Heroes Reception 2015 House of Commons Churchill Room

Heat Heroes Awards – Organised by NEA – awarded to Aisha Sterling and Sylwia Kulaczkowska, Energy Advisers, for the advice and support they give to individuals and households at risk of or suffering from fuel poverty

Institute of Money Advisers Award 2016

2016 – shortlisted for ‘Financial Capability Project of the Year’ award – Organised by the Institute of Money Advisers

Awards

Talking Money has been fortunate to receive many awards that recognise the quality of our work. Awards received in the last few years are:

Bristol POst CoY 2012

2012 – ‘Charity of the Year’ – Post Business Award – Organised by the Bristol Post and sponsored by Mazars

Heat Heroes 2012

2012 – ‘Heat Heroes’ award – Organised by NEA – awarded to Rhianne Hawkins (then Cotterill) for her role in tackling fuel poverty in the region, as manager of our Energy Advice Project

Debt team of the year 2013

2013 – ‘Debt Team of the Year’ award – Organised by the Institute of Money Advisers and sponsored by 1st Credit

Comic Relief plaque 2015

2015 – Comic Relief Red Plaque – organised by Comic Relief for our role as lead agency of the Secure and Warm project across Bristol – 2012 to 2015, and presented to staff and trustees by comedian Stephen Merchant.

NEA Heat Heroes Reception 2015 House of Commons Churchill Room

Heat Heroes Awards – Organised by NEA – awarded to Aisha Sterling and Sylwia Kulaczkowska, Energy Advisers, for the advice and support they give to individuals and households at risk of or suffering from fuel poverty

Institute of Money Advisers Award 2016

2016 – shortlisted for ‘Financial Capability Project of the Year’ award – Organised by the Institute of Money Advisers

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